Ent300 Privacy Policy — Protection of Malaysian Users' Information
This Privacy Policy explains how ent300 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. Please read it carefully before using our services.
Updated: June 2026 | Version 1.4 | Applies to all ent300 users in Malaysia
1Information We Collect
When you register and use the ent300 platform, we collect several categories of information to ensure our services run smoothly and securely. This includes:
Account & Identity Information
During registration, you are required to provide your full name, mobile number, email address and date of birth. This information is used to verify your identity and confirm age eligibility before you can access the platform.
Device & Browser Information
We automatically collect technical information when you access ent300, including device type, operating system, browser, IP address, screen resolution, and language settings. This data is used to optimise the user experience across devices, including Android and iOS phones.
Local Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect information related to your payment method — including the bank account holder's name, account number (stored in a secure, masked format) and transaction records. ent300 does not store credit or debit card details directly; all processing is handled through certified payment providers.
Platform Usage Data
We track your activity on the platform — including games played, bets placed, session duration, pages visited, and interactions with platform features. This data helps us identify usage patterns and improve our service quality.
2How We Use Your Information
All information collected by ent300 is used solely for legitimate purposes directly related to the provision of platform services. The primary purposes for which data is used are as follows:
- Account management: Processing your registration, verifying your identity, and managing your account settings.
- Financial transaction processing: Processing MYR deposits and withdrawals securely and in a timely manner.
- Platform security: Detecting suspicious activity, preventing fraud, and safeguarding the integrity of the ent300 platform.
- Service improvement: Analysing usage patterns to improve the interface, performance and selection of games offered.
- Service communications: Sending important notifications related to your account, transactions, policy changes, or security updates.
- Legal compliance: Meeting reporting requirements and anti-money laundering (AML) obligations in accordance with regulations applicable in Malaysia.
Ent300 will not use your personal information for marketing purposes without your prior consent.
3Cookie Usage and Tracking
The ent300 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. We use several types of cookies:
- Session cookies: Required to keep you logged in during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your preferences such as interface language and display settings for a more convenient experience on future visits.
- Analytics cookies: Collecting anonymised data on how users interact with the platform — this information is used in aggregate for improvement purposes only.
- Security cookies: Helping detect and prevent fraudulent activity and unauthorised access to your account.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality. By continuing to use ent300, you agree to the use of cookies as described here.
4Data Storage, Security & Third-Party Sharing
Storage & Security
All ent300 user data is stored on servers protected by SSL encryption and multi-layered security measures. Access to user data is restricted to staff with a legitimate operational need, and all personnel are bound by strict confidentiality agreements.
Financial data is stored in masked and encrypted formats in accordance with industry standards. Personal information is retained for as long as your account remains active and for the period required by law following account closure.
Third-Party Sharing
Ent300 does not sell, rent or share users' personal information with third parties for marketing purposes. However, information may be shared in the following situations:
- Payment processors: Required transaction information is shared with licensed payment providers to process deposits and withdrawals in MYR.
- Legal requirements: We may be required to disclose information to Malaysian authorities where mandated by law or court order.
- Fraud prevention: Information may be shared with security agencies or partner platforms for the purpose of detecting and preventing fraudulent activity that spans across platforms.
All third parties that receive ent300 user data are bound by data protection agreements.
5User Rights & How to Contact Us
Right of Access, Rectification & Erasure
As an ent300 user in Malaysia, you have the following rights regarding your personal information:
- Right of access: You have the right to know what personal information we hold about you and how it is used.
- Right to rectification: If your personal information is inaccurate or out of date, you may request a correction via your account settings or by contacting customer support.
- Right to erasure: You may request the deletion of your account and associated personal information, subject to record-keeping obligations required by law.
- Right to object: You may object to the processing of your data for specific purposes unrelated to the provision of core services.
Changes to the Privacy Policy
Ent300 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
Contact Us
For any inquiries, requests, or complaints regarding this Privacy Policy or the protection of your personal data, please contact the ent300 team at:
Email: [email protected]
We aim to respond to all privacy-related inquiries within 5 business days. For data deletion or export requests, processing may take up to 14 business days depending on identity verification requirements.
Still Have Questions About Your Privacy?
The ent300 support team is ready to help you understand how we manage your personal data. You can also check the FAQ for more information.